Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

If we are experiencing a high volume of orders, processing times may be slightly delayed. We will notify you of any significant delays.


Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–21 business days

Delivery times are estimates and may vary depending on your location and carrier delays.


Shipping Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. Tracking information will be updated within 24–48 hours.


International Shipping

We ship worldwide. Please note:

  • International orders may be subject to customs duties and taxes (including VAT), which are applied once the shipment reaches your destination country.

  • We are not responsible for these additional charges.

  • Customs processing times may cause delays beyond our original delivery estimates.


Order Issues & Delays

We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping addresses provided at checkout.

Please ensure your shipping information is accurate before completing your order.


Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery with your order number and photos (if applicable). We will work with the carrier to resolve the issue as quickly as possible